Dr. Ramos participates in and will file claims with most insurance plans. Our relationship as your healthcare provider is with you and not your insurance company, so it remains your responsibility to pay your account in a timely manner. A delay in payment to you from your insurance company is not a valid reason for delaying payment to us.
We will be happy to assist you with questions concerning your insurance or billing matters in appropriate cases, and appeal will be made on your behalf; however, we do not accept responsibility for collecting payment or negotiating a disputed claim.
We DO accept assignment on Medicare claims. You will receive a statement after Medicare has made its payment. Also, we DO file claims for private supplemental policies.
If you have questions about your bill, the status of insurance processing or related payment matters, please contact the Billing Department at (210) 614-1600.